Our staff is currently reading the book Emotional Intelligence 2.0. This book helps us understand emotions in ourselves and in others and offers tools on how to manage behaviors and relationships. This is an important concept since we are all creatures of emotion and we interact daily with other creatures of emotion. This book offers enlightenment and strategies for improvement in these four areas:
Self-Awareness–to know yourself as you really are.
Self-Management–your ability to use awareness of your emotions to actively choose what you say and do.
Social Awareness–a skill used to recognize and understand the moods of other individuals and entire groups of people.
Relationship Management–The ability to make your relationships work.
As I make it through the book I’ll share some insights and nuggets, but I highly recommend the book to everyone. Each book comes with a unique code in the back so you can take a test to gauge your personal emotional intelligence.